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WHAT WE DO
OUR OFFERINGS
GAP CLOSURE CALL CENTER SERVICES
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Personalized outreach campaigns to address gaps in care (e.g., preventive screenings, chronic condition follow-ups)
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Multilingual call center agents trained in Medicaid-specific engagement
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Warm transfers to providers, transportation, and social services
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Real-time reporting and analytics on outreach effectiveness
SOCIAL IMPACT & EQUITY SOLUTIONS
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Community-informed outreach strategies
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Data-driven approaches to address social determinants of health
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Partnerships with CBOs, FQHCs, and local stakeholders
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Workforce development and training for CHWs and call center staff
WHY BEYOND THE GAP?
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